Legal
Terms of Service
Last updated
These Terms of Service (“Terms”) govern your access to and use of the Susan Otten Presents website.
By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue your use of the website.
1. About This Website
This website provides information about Susan Otten, her speaking, consulting, coaching, mentoring, media appearances, book and related professional services.
The website may also allow visitors to:
Submit contact enquiries
Request information about booking Susan
Schedule an exploratory meeting
Join an email list
Access videos, articles, podcasts and external resources
2. Informational Purposes
Website content is provided for general informational and promotional purposes. It should not be treated as legal, medical, financial, mental-health or other regulated professional advice.
You remain responsible for decisions made based on information obtained through the website.
3. Speaking and Service Enquiries
Submitting a booking or contact form does not create a contract and does not confirm Susan’s availability.
A speaking engagement, workshop, coaching service, consulting service or other professional arrangement becomes confirmed only when:
The relevant details have been agreed
Any required written agreement has been signed
Any required deposit or payment has been received
Written confirmation has been provided
Availability, pricing, travel requirements, cancellation terms, deliverables and other engagement details may be governed by a separate agreement.
4. Exploratory Meetings
An exploratory meeting is intended to discuss your needs and determine whether Susan’s services may be suitable. Scheduling or attending such a meeting does not guarantee acceptance of an engagement, availability or a particular result.
5. Accurate Information
When submitting information through the website, you agree to provide information that is accurate, current and complete.
You must not impersonate another person, submit misleading information or use the forms for spam, unlawful solicitation or harmful activity.
6. Acceptable Use
You agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to the website or connected systems
Introduce malicious code, viruses or harmful technology
Interfere with the website’s security or operation
Scrape, copy or extract website content through automated means without permission
Use website content in a misleading or defamatory manner
Infringe intellectual-property or privacy rights
Submit spam, abusive messages or false enquiries
We may restrict access or take appropriate action if the website is misused.
7. Intellectual Property
Unless otherwise stated, the website and its content are owned by or licensed to Susan Otten Presents. This includes text, branding, photographs, videos, graphics, page designs, presentation materials and other original content.
You may view and use the website for personal or internal business evaluation. You may not reproduce, modify, distribute, publish, sell, license or commercially exploit website content without prior written permission.
Third-party names, logos, media clips and trademarks remain the property of their respective owners.
8. Submitted Information
When you submit an enquiry, you authorize us to use the information to review and respond to your request.
You confirm that you have the right to provide the submitted information and that doing so does not violate another person’s rights.
Personal information is handled according to our Privacy Policy.
9. External Websites and Embedded Content
The website may include links to third-party websites, videos, podcasts, publications, social-media platforms or scheduling tools.
These resources are provided for convenience. Susan Otten Presents does not control and is not responsible for third-party content, availability, security, products, services or privacy practices.
Your use of an external website is governed by that provider’s own terms and policies.
10. Testimonials, Results and Statements
Testimonials and examples describe individual experiences. They do not guarantee that every audience, client or organization will achieve the same result.
Any outcomes from speaking, coaching, consulting or educational services depend on multiple factors including participation, circumstances and implementation.
11. Website Availability
We aim to keep the website accurate and available but we do not guarantee that it will always be uninterrupted, error-free or current.
We may change, suspend or remove website content or functionality without notice where reasonably necessary.
12. Disclaimer of Warranties
To the fullest extent permitted by law, this website and its content are provided “as is” and “as available.”
Susan Otten Presents disclaims warranties of any kind, whether express or implied, including warranties of accuracy, availability, fitness for a particular purpose, non-infringement and merchantability.
Nothing in these Terms excludes a warranty or right that cannot legally be excluded.
13. Limitation of Liability
To the fullest extent permitted by law, Susan Otten Presents will not be liable for indirect, incidental, special, consequential or punitive damages arising from:
Your use of or inability to use the website
Reliance on website content
Third-party websites or services
Unauthorized access to submitted information
Website interruptions, errors or security incidents
Where liability cannot legally be excluded, it will be limited to the maximum extent permitted by applicable law.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold Susan Otten Presents harmless from claims, losses, liabilities and reasonable expenses arising from your unlawful misuse of the website or violation of these Terms.
15. Governing Law
These Terms are governed by the laws of the State of [STATE REQUIRED], United States, without regard to conflict-of-law principles.
Any dispute relating to these Terms or the website will be handled by the courts with jurisdiction in [COUNTY AND STATE REQUIRED], unless applicable law requires otherwise.
16. Changes to These Terms
We may update these Terms when the website, services or legal requirements change. Updated Terms will be posted on this page with a revised effective date.
Your continued use of the website after an update constitutes acceptance of the revised Terms.
17. Contact
Questions about these Terms may be sent to:
Susan Otten Presents
Email: [OFFICIAL BUSINESS EMAIL REQUIRED]
Mailing Address: [BUSINESS MAILING ADDRESS REQUIRED]
Location: [STATE AND COUNTRY REQUIRED]