Legal

Privacy Policy

Last updated

Susan Otten Presents (“Susan Otten Presents,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, when it may be shared and the choices available to you.

By using this website or submitting information through one of its forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

We may collect information that you voluntarily provide when you:

  • Submit a contact enquiry

  • Request information about booking Susan

  • Schedule an exploratory meeting

  • Join an email list

  • Communicate with us by email or through another channel

Depending on the form you complete, this information may include:

  • First and last name

  • Organization

  • Email address

  • Phone number

  • Proposed event date or date range

  • Type of activity or engagement

  • Attendance or group size

  • Information about your team’s challenges or goals

  • Approximate budget

  • Scheduling link

  • Consent selections

  • Any other information included in your message

Please do not submit sensitive personal information that is not necessary for your enquiry.

Information collected automatically

When you visit the website, certain information may be collected automatically by our website host and connected services. This may include:

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

  • Cookie or similar technology information

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries

  • Review speaking, workshop, coaching or podcast requests

  • Arrange exploratory meetings

  • Communicate about a proposed engagement

  • Manage our professional relationship with you

  • Send email updates when you have chosen to receive them

  • Maintain and improve the website

  • Protect the website against fraud, spam or misuse

  • Comply with legal obligations

  • Enforce our agreements and policies

We will not use contact information for marketing communications unless you have provided the appropriate consent or another lawful basis applies.

3. Email Communications

If you join Susan’s email list, we may send you updates, announcements or other communications related to Susan Otten Presents.

You may unsubscribe at any time by using the unsubscribe link included in an email. Unsubscribing from marketing emails will not prevent us from sending necessary messages regarding an enquiry, scheduled meeting or existing business relationship.

4. How Information May Be Shared

We may share information with trusted service providers that help us operate the website and respond to enquiries. These providers may include:

  • Framer for website hosting and form functionality

  • Kit, formerly ConvertKit, for email-list management and communications

  • n8n for form processing and workflow automation

  • Scheduling, email and communication providers

  • Website security, analytics or technical-support providers

  • Professional advisers when reasonably necessary

These providers may process information only as required to deliver their services or as permitted by their own agreements and privacy policies.

We may also disclose information when required by law, legal process or a valid government request. We may disclose information when reasonably necessary to protect our rights, users or the security of the website.

We do not sell personal information for monetary payment. If our data practices change, this Privacy Policy will be updated as required.

5. Cookies and Similar Technologies

This website and its connected services may use cookies or similar technologies to operate correctly, remember preferences, understand website usage and provide embedded content.

Your browser may allow you to block or delete cookies. Some website features may not function correctly if cookies are disabled.

If optional analytics, advertising or additional tracking tools are introduced, this policy and any required cookie controls should be updated accordingly.

6. Embedded Content and External Links

The website may contain embedded videos, social-media content or links to external websites including YouTube and media publications.

When you interact with embedded content or leave this website, the external provider may collect information according to its own privacy policy. Susan Otten Presents does not control the privacy or security practices of third-party websites.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to your enquiry

  • Manage a potential or confirmed engagement

  • Maintain appropriate business records

  • Meet legal, accounting or reporting obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative and technical measures intended to protect personal information. However, no website, database or internet transmission can be guaranteed to be completely secure.

9. Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain processing

  • Opt out of marketing communications

  • Request a copy of certain information in a portable format

  • Submit a complaint to an appropriate data-protection authority

To make a privacy request, contact us using the details below. We may need to verify your identity before completing the request.

10. Children’s Privacy

This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, please contact us so that the information can be reviewed and removed where appropriate.

11. International Visitors

If you access this website from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Data-protection laws in those countries may differ from the laws in your location.

Where required, we will rely on an appropriate legal basis and safeguards for processing or transferring personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to the website, our services, legal requirements or our data practices. The revised policy will be posted on this page with an updated effective date.

13. Contact Us

For questions or privacy requests, contact:

Susan Otten Presents
Email: [OFFICIAL PRIVACY EMAIL REQUIRED]
Mailing Address: [BUSINESS MAILING ADDRESS REQUIRED]
Location: [STATE AND COUNTRY REQUIRED]

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